Bella, Cassie Ann
Mark,
Let me start by saying that we own a mobile grooming business and this story is about one of our customer’s pup. Bella was about nine years old and has made a complete turn around as far as her grooming goes. Cindy, my wife, is the groomer and I bathe the dogs and take care of most of the mechanical problems with the van and I’m responsible for getting the servicing completed that is required.
When Cindy first started grooming Bella, she would always try to bite when it came to getting nails clipped and ears cleaned. We would have to muzzle her to get that done. Apparently, something bad happened to her before we started grooming her and she thought we were going to do the same thing to her. Bella’s parents said she just hated going to a groom shop and was afraid we were going to have trouble with her too.
I think it took about a year to get her turned around to the point that she didn’t need a muzzle for her nails and ears. As a matter of fact, it got to the point where she was really excited to see us coming to groom her. I think a lot of it was Cindy’s doing and the treats she would get when we would finish her nails. On the way from the front door to the van, she would pull Cindy down the driveway because she was so anxious to get to the van. Cindy’s practice of heaping praise on her when we could get one foot done (along with a bit of a treat) seemed to do the trick.
Last Thursday, we had an appointment to groom Bella and when we called we were told that Bella had been sick and didn’t know if she was up to getting groomed. Cindy said we would drop by and if Bella showed her usual happiness to see us that it shouldn’t be a problem but she would make the decision on how Bella acted when we got there. She had a habit of going ‘nutso’ when she knew Cindy was at the door.
When we got to the house, Cindy rang the doorbell and was let into the house. Bella was at the door and I could see from the van that she didn’t act normally. She jumped up on Cindy’s leg greeting her as usual but it just wasn’t the same. Cindy sat in the floor because Bella was crying so she crawled onto Cindy’s lap for some kissing and cuddling. Cindy was told Bella was diagnosed with a bacterial infection in her pancreas. She was on an IV for 24 hours at the vet’s office and released with antibiotics. Cindy told me Bella had lost a lot of weight because she didn’t eat and I’m not sure how long that had been going on. Bella’s mom told Cindy they found their little boy on his hands and knees halfway into Bella’s crate crying and begging Bella not to die. Cindy was really upset about the news and called our vet to get more information and a second opinion, as such. We called again Friday to see how Bella was doing and was told she seemed to be getting better since our visit but was really disappointed that we didn’t take her to the van. She wanted a treat, you see. (more…)